The assistant on this site

Ask Atrium answers questions about Atrium’s templates, web parts, pricing and setup, around the clock. Open it from the Ask Atrium button at the bottom of any page.

What it answers from

Only this website: the templates and web parts pages, Form Builder & Approvals, Helpdesk, the setup guide, the terms of sale and the price list. If the answer isn’t on the site, it says so and offers to put you in touch with a person. It is an AI, so it can make mistakes: the pages it links to, the terms and your invoice are what count.

What happens to your questions

• Your question, the conversation so far and relevant parts of this website are sent to Cloudflare Workers AI, which runs the language model on Cloudflare’s network, the same provider that hosts this site. Cloudflare says it does not use content processed by Workers AI to train models and does not keep inputs or outputs once the request is answered.
• We keep each question, its answer and the page you asked on for 90 days, to see what people need and improve the site. They are not linked to your name, email address or IP address.
• To stop one visitor sending hundreds of questions, we count requests against a one-way code made from your IP address. The counts are deleted after 24 hours.
• The chat is kept in your browser tab until you close it. We set no cookies for it.
• Before a question is sent, anything that looks like a password, key or card number is removed. Please don’t share them, or details of your tenant, anyway.

Talk to a person

Choose Talk to a person in the chat and leave your email address. Your question, and the chat if you tick the box, is emailed to the Cloudly Move team, and we reply by email, usually within one working day. We keep it as correspondence. You can also write to ${esc(company.email)} at any time.

Questions about your data

Cloudly Move Ltd is responsible for this website and Ask Atrium. See our privacy notice, or email info@cloudlymove.com to ask about, or delete, anything you sent.