How do I buy?+
Add templates and web parts to your order and send it with your billing details. We email an invoice, normally within one working day. Pay by bank transfer using the invoice number as the reference.
When do I get the download?+
Within 2 working hours of your payment reaching us (Monday to Friday, 9am to 5pm UK time). Most links go out as soon as the payment is matched.
Can we pay by purchase order or another way?+
Yes. Choose “Purchase order or other” when you order and add your PO number. The invoice shows it, and the download follows once payment arrives.
What does the licence cover?+
One Microsoft 365 tenant, as many sites and users as you like, forever, with 12 months of bug-fix updates and email support. Prices exclude VAT, which is added at 20%. The full terms of sale are at atrium.cloudlymove.com/terms.
What happens after I install it?+
Upload the package to your app catalog and add it to a site. Site owners then see a setup bar that creates the lists, adds the template artwork and starter content, and builds the page in one step.
What is Atrium Form Builder & Approvals?+
Request forms and approvals inside SharePoint, sold separately for £1,495 + VAT. Site owners build forms and approval stages; people submit requests and follow them; approvers get an email and decide in one place. It needs no Power Apps Premium licence and runs entirely in your SharePoint.
Can it run our gifts and hospitality register?+
Yes. It comes with ready-made gifts and hospitality processes for companies and for public bodies, built around the Bribery Act 2010, the Ministry of Justice guidance on adequate procedures and published public-sector policies. Staff declare what they are offered or give, accepted or declined; managers and Compliance approve by your limits; and owners export the register as CSV.
Who can see requests?+
Requests are stored in lists on the site where you install it, so anyone who can read that site can open them. For sensitive processes, use a site whose members are just the people involved. The lists are kept out of search results, and only site owners see All requests and the designer.
Where is our data kept?+
In your own Microsoft 365 tenant, in SharePoint lists on your sites. Your content is never sent to us: Atrium has no database of your data and no licence check calling home. Standard packages run entirely from your app catalog. Guest-ready packages load their script files (code only, never your content) from atrium.cloudlymove.com, so guests can use them.
What permissions does it ask for?+
The intranet templates and web parts ask for none beyond SharePoint itself. Form Builder & Approvals asks for one optional permission, Microsoft Graph Mail.Send, so it can email approvers and requesters from the person acting. An admin approves it once in the SharePoint admin centre; without it, everything else still works.
Does it work on phones and in Teams?+
Yes. Every web part works in narrow columns and on phone screens. Any Atrium page can be added to a Teams channel as a tab, and once your admin syncs the package to Teams, each web part can be a tab of its own. Employee Directory, Org Chart and My Profile can also be pinned to the Teams left-hand bar as personal apps.
